This policy is written to align with India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025.
Who this policy covers
This policy applies to personal data collected by HalalCut ("we", "us") when you use our website, place an order, or otherwise interact with us as a Data Fiduciary under the DPDP Act, 2023. [Legal entity name] is the Data Fiduciary responsible for your personal data.
What we collect
When you place an order, we collect your name, delivery address, phone number, email address, and order details. Payment information is processed directly by our payment provider — we do not store your card or payment details on our own systems.
Why we collect it, and your consent
- To process and deliver your order
- To contact you about your order or delivery window
- To send you updates or offers, only if you've separately opted in
We collect this data based on your consent, given at the point you place an order or sign up. You can withdraw consent for optional communications (like offers) at any time — this won't affect data already needed to complete an order already placed.
Who we share it with
We share order and delivery details with the delivery personnel fulfilling your order, and payment details with our payment processor. These parties act as our data processors and are bound to use your data only for the purpose we specify. We do not sell your personal information to third parties.
How long we keep it
We retain your personal data only for as long as needed to fulfil the purpose it was collected for, or as required by applicable law (for example, tax and accounting record-keeping), after which it is deleted or anonymised.
Children's data
Our services are intended for adults placing food orders. We do not knowingly collect personal data from children. If we become aware that we've inadvertently collected a child's personal data without verifiable parental consent, we will delete it.
Your rights as a Data Principal
- Access — request a summary of the personal data we hold about you
- Correction & erasure — ask us to correct inaccurate data or delete it, where retention isn't otherwise required by law
- Grievance redressal — raise a concern with us directly (see below)
- Nomination — nominate another person to exercise these rights on your behalf in the event of your death or incapacity
To exercise any of these rights, email hello@halalcut.in with your request. We may ask for information to verify your identity before acting on it.
Grievance Officer
If you have a concern about how your personal data has been handled, you can contact our Grievance Officer:
Email: hello@halalcut.in
We aim to acknowledge grievances promptly and resolve them as quickly as possible.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected on this page with an updated date.